We understand that situations can arise where you may need to change your mind or make alterations to your order. To initiate a cancellation, please follow the instructions provided below:
Cancellation Time Frame
Please contact us within 24 hours since the purchasing time. After this 24-hour window, orders cannot be canceled, as they will have entered the processing phase.
Cancellation requests made after 24 hours from the time of order placement will not be eligible for a refund. Lana Del Rey Merch reserves the right to decline any cancellation request that does not meet our Cancellation Policy criteria. We understand that unforeseen circumstances can occur. If you miss the 24-hour window but still need assistance, please reach out to us for the immediately support.
If we approve your cancellation request, we’ll issue a full refund to your account within 2 days.
Should you require any changes to your order, such as size or shipping address updates, please reach out to us within the first 24 hours of placing your order.