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Refund and Returns Policy

  1. Returns 

We gladly accept returns for Lana Del Rey items within 5 days from the date of purchase. If our items was wong or damaged caused by us, please reach out to our customer support team via email at [email protected] and follow our instruction to return orders.

NOTE: Please check the size guide carefully before placing an order because we will not take any responsibility if you select the incorrect size.

  1. Refunds 

Once we receive and inspect the returned merchandise, we will promptly process your refund within 2 business days. 

  1. Exchanges 

If you wish to exchange a Lana Del Rey item for a different size or design, please follow the same steps outlined in the “Returns” section. Specify the item you’d like to exchange it for, and we will provide further guidance.

  1. Lost order

If your order or some items in your order was lost transit, please get back to us and we’ll send you a replacement immediately or issue a refund to your account

  1. Late or missing refund.

After we issue a refund to your account, it might take 1-3 days for the refund to be reflected in your account. If the refund don’t available in your account within 7 days, kindly check it with your financial institution first. If you still haven’t received it after done all things, please write an email to us so that we can check it.

We take pride in offering authentic Lana Del Rey merchandise and strive to make your shopping experience with us as smooth as possible. Thank you for choosing our website and we look forward to assisting you with your Lana Del Rey-related inquiries and purchases.


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